customer service

CUSTOMER CENTRIC APPROACH

We are committed to your needs for all tableware production challenges.
We offer specific process optimizations, from first ideas through to solution development,  testing and set up with real production machines, engineering, start up and beyond. Thanks to SACMI’s network and global presence, we deliver all-encompassing assistance for ceramic tableware applications worldwide.

We design and manufacture complete plants for the production of tableware ceramics according to the latest state-of-the-art.
With the support of our mother company, as well as numerous other strong partners, we have available vast amounts of knowledge gained through many years of experience.

The advantages of our Services

1

Installation and Start-up, also by Remote Assistance

2

Preventive maintenance for machinery

3

Training of the customer's personnel

4

Revamping and Upgrade of existing machines

5

Worldwide service network

6

Spare Part availability and fast delivery

7

Process analyses and development

8

Testing of complete process with your raw materials

contact us

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For service

sama.service@sacmigroup.com
+ 49(0)176 / 1889 0750
 

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For spare parts sales

sama.spareparts@sacmigroup.com
+49 (0)9253 889-222
 

Ruota il tuo device.